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Placing Your Order

Orders are easy at London House Publishing!

Here are a few things to keep in mind:

1.Pay Pal or Credit Card
You may order products online easily through our shopping cart, below. We use Pay Pal’s secure site to assure your security when paying online.

2.By Mail
You may pay by mail with check or a money order. Simply let us know what you'd like to order by emailing us at orders@londonhousepublishing.com. We will follow up your order with an invoice that will itemize your costs and you can print it out and send it in with your payment. Once we have received your check we will process it and your order.

3.Order Confirmation
If you order online, we will send you a confirmation of your order by email. This may not happen immediately after you order since we will need to assess the product’s availability. When we confirm your order we will give you the approximate shipping date. We will always try to confirm your order within two (2) business days.

4.Backorders.
Each product is hand made and depending on our production schedule your order may be delayed briefly while we finish creating it. If your order is delayed (or backordered) we will let you know in your confirmation email.

5. Order Questions.
If you have any questions about the products or the order process, please contact us prior to ordering. You may contact us at orders@londonhousepublishing.com. We will do our best to get back to you as soon as possible.

6. Order Review / No Returns.
Please review your order carefully before placing it. Because of the delicate handmade nature of the product, we have a no return policy.

Shipping

All orders are shipped via USPS Priority Mail or USPS Express.
Once you choose one of these shipping options those shipping and handling charges will be added to your total.


Receiving your product.

When you receive your product, please keep in mind:

1. All of our products are hand made and assembled in the U.S. If you order more than one of the same product, expect that there are going to be variations in size and color and some designs. One box might be 7 inches long while another is 8 inches. We like to think that it is part of the charm of each individual creation. Each of these is a small work of art.

2. Some parts of the products are delicate.
Most of the product is made up of different papers. Some are more delicate than others. We have chosen to use some of these papers to enhance the authenticity of the experience. Please keep this in mind as you store your keepsake edition.

Order your Dearest package today!